With COVID-19 making its presence felt across all 50 states in the country, beauty retailer Sephora has made the difficult decision to voluntarily shut all stores in the United States and Canada immediately through April 3, 2020. That date could, of course, be extended if the coronavirus situation continues to worsen. Sephora joins major retailers the likes of Apple and Nordstrom in shuttering their US retail locations in a bid to help slow down the spread of COVID-19.
As of time of writing, Sephora noted that while all retail locations will be closed in this difficult period of time, Sephora's US and Canada online stores and mobile apps will continue to operate. Those who shop online or on the Sephora mobile app can have their standard shipping fees waived through April 3 - simply key in the code FREESHIP.
That's not all Sephora is doing for the beauty community. The beauty retailer also updated its return policy such that customers who need to return any product purchases made in-store in the 30 days prior to the closing, will not have to fret. They can make the in-store returns - with receipt - within 30 days of the stores reopening. Additionally, the online return period has been extended to 60 days, up from 30 days.
As for its staff, Sephora will continue paying all its store employees their base pay for their scheduled shifts during the store closure while those enrolled in health and wellness benefits will continue to receive them. Sephora's distribution center employees will receive the same considerations should the distribution center wind up experiencing disruptions due to the rapidly evolving COVID-19 crisis.